Words cannot express the service that Veteran Benefits Guide provides. I was very impressed with the outstanding customer service that Nolan G. provided. His professionalism and demeanor was excellent. It took me 16 years and numerous attempts only to be denied by the VA. Finally after speaking with a coworker who referred me to this organization did I see results. After two months, I received my increased rating. I was ecstatic:) I have and will continue to refer my fellow veterans who are battling the VA to this outstanding organization. Thank you for all your hard work.